Earned points come back off
Refunds reduce the points earned on the original order.
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Bubblehouse × Loop Returns
Returns That Keep Point Balances Accurate
Loop Returns handles returns and exchanges for Shopify brands. When a return ends in a refund, Bubblehouse adjusts the member's points so balances match what they actually kept.
Book a demoFair Balances After Every Return
Loop Returns is a returns and exchanges platform for Shopify brands. It gives shoppers a self-service return portal and encourages exchanges and store credit over refunds.
Refunds issued through Loop land on the original Shopify order, and Bubblehouse reads that order data. When an order's value goes down because of a refund or cancellation, Bubblehouse removes the points earned on it. If the member redeemed points on that order, those points go back to their balance.
The result is a points balance that reflects what the customer kept, with a full history of every adjustment on the member's record.
Why Returns Matter for Loyalty
Points earned on a returned item shouldn't stay on the books, and points spent on it shouldn't be lost.
Redeemed points are restored
If points were spent on a refunded order, they return to the member.
A clear history
Every adjustment is recorded in the member's points history.
How Refunds Reach Bubblehouse
Loop and Bubblehouse both work from your Shopify orders, so refunds flow through without extra steps.
Run returns in Loop
Customers start returns and exchanges in your Loop portal.
Loop refunds the order
Refunds are issued against the original Shopify order.
Bubblehouse adjusts points
Earned points on the refunded amount are removed and any redeemed points are returned.
Loop Returns FAQ
For ecommerce, CX and loyalty teams.
Bubblehouse removes the points earned on the refunded part of the order.
←Back to integrations
Bubblehouse × Loop Returns
Returns That Keep Point Balances Accurate
Loop Returns handles returns and exchanges for Shopify brands. When a return ends in a refund, Bubblehouse adjusts the member's points so balances match what they actually kept.
Book a demoFair Balances After Every Return
Loop Returns is a returns and exchanges platform for Shopify brands. It gives shoppers a self-service return portal and encourages exchanges and store credit over refunds.
Refunds issued through Loop land on the original Shopify order, and Bubblehouse reads that order data. When an order's value goes down because of a refund or cancellation, Bubblehouse removes the points earned on it. If the member redeemed points on that order, those points go back to their balance.
The result is a points balance that reflects what the customer kept, with a full history of every adjustment on the member's record.
Why Returns Matter for Loyalty
Points earned on a returned item shouldn't stay on the books, and points spent on it shouldn't be lost.
Earned points come back off
Refunds reduce the points earned on the original order.
Redeemed points are restored
If points were spent on a refunded order, they return to the member.
A clear history
Every adjustment is recorded in the member's points history.
How Refunds Reach Bubblehouse
Loop and Bubblehouse both work from your Shopify orders, so refunds flow through without extra steps.
Run returns in Loop
Customers start returns and exchanges in your Loop portal.
Loop refunds the order
Refunds are issued against the original Shopify order.
Bubblehouse adjusts points
Earned points on the refunded amount are removed and any redeemed points are returned.
Loop Returns FAQ
For ecommerce, CX and loyalty teams.
Bubblehouse removes the points earned on the refunded part of the order.
←Back to integrations
Bubblehouse × Loop Returns
Returns That Keep Point Balances Accurate
Loop Returns handles returns and exchanges for Shopify brands. When a return ends in a refund, Bubblehouse adjusts the member's points so balances match what they actually kept.
Book a demoFair Balances After Every Return
Loop Returns is a returns and exchanges platform for Shopify brands. It gives shoppers a self-service return portal and encourages exchanges and store credit over refunds.
Refunds issued through Loop land on the original Shopify order, and Bubblehouse reads that order data. When an order's value goes down because of a refund or cancellation, Bubblehouse removes the points earned on it. If the member redeemed points on that order, those points go back to their balance.
The result is a points balance that reflects what the customer kept, with a full history of every adjustment on the member's record.
Why Returns Matter for Loyalty
Points earned on a returned item shouldn't stay on the books, and points spent on it shouldn't be lost.
Earned points come back off
Refunds reduce the points earned on the original order.
Redeemed points are restored
If points were spent on a refunded order, they return to the member.
A clear history
Every adjustment is recorded in the member's points history.
How Refunds Reach Bubblehouse
Loop and Bubblehouse both work from your Shopify orders, so refunds flow through without extra steps.
Run returns in Loop
Customers start returns and exchanges in your Loop portal.
Loop refunds the order
Refunds are issued against the original Shopify order.
Bubblehouse adjusts points
Earned points on the refunded amount are removed and any redeemed points are returned.
Loop Returns FAQ
For ecommerce, CX and loyalty teams.
Bubblehouse removes the points earned on the refunded part of the order.
Integrations
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