Balance questions answered fast
Points balance, earned and redeemed totals sit in the sidebar, so agents don't need a second login.
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Bubblehouse × Gorgias
Check and Adjust Points Without Leaving the Ticket
Gorgias is a helpdesk for ecommerce brands that brings email, chat, social and voice into one inbox. Bubblehouse adds a loyalty widget to the ticket sidebar and an Adjust Points button, so agents can answer balance questions and fix points on the spot.
Book a demoA Loyalty Widget Built Into Gorgias Tickets
Gorgias is a helpdesk made for online stores. It pulls conversations from email, chat, social and phone into one place and shows order data from Shopify next to each ticket.
The Bubblehouse integration adds a loyalty panel to that sidebar. It can show the customer's points balance, points earned and redeemed, approved referrals, current tier and birthday when you have it. Agents choose which fields to display.
Agents can also change a balance from the ticket. An Adjust Points button adds or removes the amount entered, and the change lands in the customer's point history labeled as a Gorgias support adjustment.
What Changes for Your Support Team
Most loyalty tickets are about a balance that looks wrong or points a customer expected. The widget puts both the answer and the fix in Gorgias.
Point fixes from the ticket
Enter 25 to add 25 points or -25 to take them back. Bubblehouse applies the change right away.
A clear audit trail
Every adjustment shows in point history as made by customer support through Gorgias.
Tier and referrals in view
Agents can see a member's tier and approved referrals before deciding how to respond.
How the Gorgias Connection Is Set Up
Setup uses Gorgias HTTP integrations and two signed URLs from Bubblehouse. No separate API key or OAuth step is needed.
Enable Gorgias in Bubblehouse
Turn on the Gorgias integration and copy its Data URL and Adjust Points URL.
Add an HTTP integration in Gorgias
Paste the Data URL, pass the ticket customer's email, and set it to fetch on ticket events.
Place the widget and button
Add the Bubblehouse data to the ticket sidebar and configure the Adjust Points action.
Test on a known customer
Compare the widget to Bubblehouse, then add and remove a small amount of points to confirm both work.
Gorgias Integration FAQ
Answers for CX leads and Gorgias admins.
The widget can show points balance, points earned, points redeemed, approved referrals, current tier and birthday when available. You pick which fields to display.
←Back to integrations
Bubblehouse × Gorgias
Check and Adjust Points Without Leaving the Ticket
Gorgias is a helpdesk for ecommerce brands that brings email, chat, social and voice into one inbox. Bubblehouse adds a loyalty widget to the ticket sidebar and an Adjust Points button, so agents can answer balance questions and fix points on the spot.
Book a demoA Loyalty Widget Built Into Gorgias Tickets
Gorgias is a helpdesk made for online stores. It pulls conversations from email, chat, social and phone into one place and shows order data from Shopify next to each ticket.
The Bubblehouse integration adds a loyalty panel to that sidebar. It can show the customer's points balance, points earned and redeemed, approved referrals, current tier and birthday when you have it. Agents choose which fields to display.
Agents can also change a balance from the ticket. An Adjust Points button adds or removes the amount entered, and the change lands in the customer's point history labeled as a Gorgias support adjustment.
What Changes for Your Support Team
Most loyalty tickets are about a balance that looks wrong or points a customer expected. The widget puts both the answer and the fix in Gorgias.
Balance questions answered fast
Points balance, earned and redeemed totals sit in the sidebar, so agents don't need a second login.
Point fixes from the ticket
Enter 25 to add 25 points or -25 to take them back. Bubblehouse applies the change right away.
A clear audit trail
Every adjustment shows in point history as made by customer support through Gorgias.
Tier and referrals in view
Agents can see a member's tier and approved referrals before deciding how to respond.
How the Gorgias Connection Is Set Up
Setup uses Gorgias HTTP integrations and two signed URLs from Bubblehouse. No separate API key or OAuth step is needed.
Enable Gorgias in Bubblehouse
Turn on the Gorgias integration and copy its Data URL and Adjust Points URL.
Add an HTTP integration in Gorgias
Paste the Data URL, pass the ticket customer's email, and set it to fetch on ticket events.
Place the widget and button
Add the Bubblehouse data to the ticket sidebar and configure the Adjust Points action.
Test on a known customer
Compare the widget to Bubblehouse, then add and remove a small amount of points to confirm both work.
Gorgias Integration FAQ
Answers for CX leads and Gorgias admins.
The widget can show points balance, points earned, points redeemed, approved referrals, current tier and birthday when available. You pick which fields to display.
←Back to integrations
Bubblehouse × Gorgias
Check and Adjust Points Without Leaving the Ticket
Gorgias is a helpdesk for ecommerce brands that brings email, chat, social and voice into one inbox. Bubblehouse adds a loyalty widget to the ticket sidebar and an Adjust Points button, so agents can answer balance questions and fix points on the spot.
Book a demoA Loyalty Widget Built Into Gorgias Tickets
Gorgias is a helpdesk made for online stores. It pulls conversations from email, chat, social and phone into one place and shows order data from Shopify next to each ticket.
The Bubblehouse integration adds a loyalty panel to that sidebar. It can show the customer's points balance, points earned and redeemed, approved referrals, current tier and birthday when you have it. Agents choose which fields to display.
Agents can also change a balance from the ticket. An Adjust Points button adds or removes the amount entered, and the change lands in the customer's point history labeled as a Gorgias support adjustment.
What Changes for Your Support Team
Most loyalty tickets are about a balance that looks wrong or points a customer expected. The widget puts both the answer and the fix in Gorgias.
Balance questions answered fast
Points balance, earned and redeemed totals sit in the sidebar, so agents don't need a second login.
Point fixes from the ticket
Enter 25 to add 25 points or -25 to take them back. Bubblehouse applies the change right away.
A clear audit trail
Every adjustment shows in point history as made by customer support through Gorgias.
Tier and referrals in view
Agents can see a member's tier and approved referrals before deciding how to respond.
How the Gorgias Connection Is Set Up
Setup uses Gorgias HTTP integrations and two signed URLs from Bubblehouse. No separate API key or OAuth step is needed.
Enable Gorgias in Bubblehouse
Turn on the Gorgias integration and copy its Data URL and Adjust Points URL.
Add an HTTP integration in Gorgias
Paste the Data URL, pass the ticket customer's email, and set it to fetch on ticket events.
Place the widget and button
Add the Bubblehouse data to the ticket sidebar and configure the Adjust Points action.
Test on a known customer
Compare the widget to Bubblehouse, then add and remove a small amount of points to confirm both work.
Gorgias Integration FAQ
Answers for CX leads and Gorgias admins.
The widget can show points balance, points earned, points redeemed, approved referrals, current tier and birthday when available. You pick which fields to display.
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