Fewer tab switches
Tier and points sit next to the conversation, so agents don't have to look them up in the Bubblehouse admin.
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Company
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Product
Rewards & PointsSupercharge retentionTiers & MembershipsBuild lasting brand affinityReferralsUnlock the power of advocacyGamified LoyaltyAchievements, voting, and quizzesSubscription LoyaltyRemedy points of churnOmnichannel LoyaltyLoyalty without digital boundariesIntegrationsSeamless across your tech stack
Natively integrates with 100+ partnersProducts, platform tools, and integrations in one polished menu.
Solutions
DTC & EcommerceLeading digital native brandsRetail & Multi-locationOne loyalty system for every store, your site and your app. FashionApparel, accessories, footwear, and jewelryCPG & WellnessF&B, wellness, beauty, and personal careB2BManufacturers, wholesalers, and service providersFinanceBanks, insurance, pension, and wealth management
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Bubblehouse × Gladly
Loyalty Status in the Gladly Customer Timeline
Gladly organizes customer service around people, with one ongoing conversation per customer. Bubblehouse adds loyalty data to that timeline so agents know a member's standing before they reply.
Book a demoWho You're Talking To, at a Glance
Gladly is a customer service platform built around people instead of tickets. Each customer has a single conversation history that spans email, chat, voice and messaging, and Gladly adds AI tools for agents and self-service.
With Bubblehouse connected, loyalty data shows up inside that customer timeline. An agent answering a question about an order can see the member's tier and points balance without opening another system.
That context helps agents set the tone. A long-time top-tier member and a first-time buyer can get answers that reflect their history with the brand.
Why Support Teams Connect Gladly
Agents handle loyalty questions every day. It's faster when the answer is already on screen.
Answers to balance questions
When a customer asks how many points they have, the agent can read it off the timeline.
Service that fits the member
Knowing a customer's tier helps agents decide how to handle a complaint or exception.
Room for custom data
Bubblehouse has an open API if your team wants to show more loyalty fields.
Getting Loyalty Data Into Gladly
The Bubblehouse team sets up the connection with you and confirms the data looks right on real customers.
Scope the fields
Agree on which loyalty values your agents need, such as tier and points balance.
Connect the accounts
Bubblehouse links your loyalty program to your Gladly instance.
Check a known customer
Open a customer with a known balance and compare the timeline to Bubblehouse.
Roll out to agents
Tell the team where the loyalty data appears and how to use it in replies.
Gladly Integration FAQ
Common questions from CX and support leads.
It appears in the Gladly customer timeline, next to the conversation the agent is working on.
←Back to integrations
Bubblehouse × Gladly
Loyalty Status in the Gladly Customer Timeline
Gladly organizes customer service around people, with one ongoing conversation per customer. Bubblehouse adds loyalty data to that timeline so agents know a member's standing before they reply.
Book a demoWho You're Talking To, at a Glance
Gladly is a customer service platform built around people instead of tickets. Each customer has a single conversation history that spans email, chat, voice and messaging, and Gladly adds AI tools for agents and self-service.
With Bubblehouse connected, loyalty data shows up inside that customer timeline. An agent answering a question about an order can see the member's tier and points balance without opening another system.
That context helps agents set the tone. A long-time top-tier member and a first-time buyer can get answers that reflect their history with the brand.
Why Support Teams Connect Gladly
Agents handle loyalty questions every day. It's faster when the answer is already on screen.
Fewer tab switches
Tier and points sit next to the conversation, so agents don't have to look them up in the Bubblehouse admin.
Answers to balance questions
When a customer asks how many points they have, the agent can read it off the timeline.
Service that fits the member
Knowing a customer's tier helps agents decide how to handle a complaint or exception.
Room for custom data
Bubblehouse has an open API if your team wants to show more loyalty fields.
Getting Loyalty Data Into Gladly
The Bubblehouse team sets up the connection with you and confirms the data looks right on real customers.
Scope the fields
Agree on which loyalty values your agents need, such as tier and points balance.
Connect the accounts
Bubblehouse links your loyalty program to your Gladly instance.
Check a known customer
Open a customer with a known balance and compare the timeline to Bubblehouse.
Roll out to agents
Tell the team where the loyalty data appears and how to use it in replies.
Gladly Integration FAQ
Common questions from CX and support leads.
It appears in the Gladly customer timeline, next to the conversation the agent is working on.
←Back to integrations
Bubblehouse × Gladly
Loyalty Status in the Gladly Customer Timeline
Gladly organizes customer service around people, with one ongoing conversation per customer. Bubblehouse adds loyalty data to that timeline so agents know a member's standing before they reply.
Book a demoWho You're Talking To, at a Glance
Gladly is a customer service platform built around people instead of tickets. Each customer has a single conversation history that spans email, chat, voice and messaging, and Gladly adds AI tools for agents and self-service.
With Bubblehouse connected, loyalty data shows up inside that customer timeline. An agent answering a question about an order can see the member's tier and points balance without opening another system.
That context helps agents set the tone. A long-time top-tier member and a first-time buyer can get answers that reflect their history with the brand.
Why Support Teams Connect Gladly
Agents handle loyalty questions every day. It's faster when the answer is already on screen.
Fewer tab switches
Tier and points sit next to the conversation, so agents don't have to look them up in the Bubblehouse admin.
Answers to balance questions
When a customer asks how many points they have, the agent can read it off the timeline.
Service that fits the member
Knowing a customer's tier helps agents decide how to handle a complaint or exception.
Room for custom data
Bubblehouse has an open API if your team wants to show more loyalty fields.
Getting Loyalty Data Into Gladly
The Bubblehouse team sets up the connection with you and confirms the data looks right on real customers.
Scope the fields
Agree on which loyalty values your agents need, such as tier and points balance.
Connect the accounts
Bubblehouse links your loyalty program to your Gladly instance.
Check a known customer
Open a customer with a known balance and compare the timeline to Bubblehouse.
Roll out to agents
Tell the team where the loyalty data appears and how to use it in replies.
Gladly Integration FAQ
Common questions from CX and support leads.
It appears in the Gladly customer timeline, next to the conversation the agent is working on.
Integrations
View all integrationsFeatured integrations
Connect Bubblehouse loyalty to the tools your team already uses across marketing, support, and commerce.
Get more from your existing customers than you ever have
Schedule a call today to learn how Bubblehouse can transform your retention strategy into a scalable and impactful loyalty system.