Loyalty context on every ticket
Tier, balance, and reward history appear right where agents work in Gladly.




Book a demo













Gladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer. Connect it with Bubblehouse so every conversation shows who the customer is — tier, points, and reward history included.
Book a demoGladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer.
With Bubblehouse connected, agents working in Gladly see loyalty context alongside the ticket: membership tier, points balance, recent rewards, and referral activity.
The result is service that matches the relationship — VIPs get VIP treatment, and every resolution can include a goodwill gesture that actually lands.
Support is a loyalty moment. Knowing the member behind the ticket changes the conversation.
Tier, balance, and reward history appear right where agents work in Gladly.
Prioritize conversations from top-tier members so your best customers never wait.
Agents can grant points or rewards as service recovery, tracked in the program.
Great support interactions can themselves become earning moments.
Bubblehouse surfaces member data inside Gladly and keeps loyalty updated after every interaction.
Authorize the connection between your helpdesk and Bubblehouse.
Show tier, points, and rewards alongside each conversation.
Route and prioritize based on loyalty status.
Track how loyalty-aware service lifts satisfaction and retention.
Details for support, CX, and retention teams.
Tier, points balance, reward history, and membership status can appear alongside conversations in Gladly.
Gladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer. Connect it with Bubblehouse so every conversation shows who the customer is — tier, points, and reward history included.
Book a demoGladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer.
With Bubblehouse connected, agents working in Gladly see loyalty context alongside the ticket: membership tier, points balance, recent rewards, and referral activity.
The result is service that matches the relationship — VIPs get VIP treatment, and every resolution can include a goodwill gesture that actually lands.
Support is a loyalty moment. Knowing the member behind the ticket changes the conversation.
Tier, balance, and reward history appear right where agents work in Gladly.
Prioritize conversations from top-tier members so your best customers never wait.
Agents can grant points or rewards as service recovery, tracked in the program.
Great support interactions can themselves become earning moments.
Bubblehouse surfaces member data inside Gladly and keeps loyalty updated after every interaction.
Authorize the connection between your helpdesk and Bubblehouse.
Show tier, points, and rewards alongside each conversation.
Route and prioritize based on loyalty status.
Track how loyalty-aware service lifts satisfaction and retention.
Details for support, CX, and retention teams.
Tier, points balance, reward history, and membership status can appear alongside conversations in Gladly.
Gladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer. Connect it with Bubblehouse so every conversation shows who the customer is — tier, points, and reward history included.
Book a demoGladly is a customer service platform built around people instead of tickets, giving agents one lifelong conversation per customer.
With Bubblehouse connected, agents working in Gladly see loyalty context alongside the ticket: membership tier, points balance, recent rewards, and referral activity.
The result is service that matches the relationship — VIPs get VIP treatment, and every resolution can include a goodwill gesture that actually lands.
Support is a loyalty moment. Knowing the member behind the ticket changes the conversation.
Tier, balance, and reward history appear right where agents work in Gladly.
Prioritize conversations from top-tier members so your best customers never wait.
Agents can grant points or rewards as service recovery, tracked in the program.
Great support interactions can themselves become earning moments.
Bubblehouse surfaces member data inside Gladly and keeps loyalty updated after every interaction.
Authorize the connection between your helpdesk and Bubblehouse.
Show tier, points, and rewards alongside each conversation.
Route and prioritize based on loyalty status.
Track how loyalty-aware service lifts satisfaction and retention.
Details for support, CX, and retention teams.
Tier, points balance, reward history, and membership status can appear alongside conversations in Gladly.
Connect Bubblehouse loyalty to the tools your team already uses across marketing, support, and commerce.
Email & SMSSync loyalty points, tiers, and events into every lifecycle campaign your team sends.
Discover
Help deskGive support teams live loyalty context in every conversation, without leaving the helpdesk.
Discover
SMS marketingTrigger loyalty-aware text messages at the moments that influence the next purchase.
Discover
SubscriptionsConnect recurring orders to points, tiers, and member perks that keep subscribers active.
Discover
Reviews & UGCReward reviews and advocacy while enriching customer profiles with first-party data.
Discover
Ecommerce platformTurn every storefront order into loyalty activity the moment it happens — in real time.
DiscoverSchedule a call today to learn how Bubblehouse can transform your retention strategy into a scalable and impactful loyalty system.