CASE STUDY
The secret behind Slumber’s 69% increase in loyalty members within four months of implementation
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M 6.068 23.733 C 6.424 24.089 7 24.089 7.356 23.733 L 13.157 17.934 C 13.513 17.578 13.513 17 13.157 16.644 C 12.801 16.288 12.224 16.288 11.868 16.644 L 6.712 21.801 L 1.556 16.645 C 1.2 16.289 0.623 16.289 0.267 16.645 C -0.089 17.001 -0.089 17.578 0.267 17.934 L 6.067 23.735 Z M 6.712 0 L 5.801 0 L 5.801 23.089 L 7.623 23.089 L 7.623 0 Z" fill="rgb(255, 255, 255)" height="24px" id="ufv21x1RE" transform="translate(5.29 0)" width="13.424019926842352px"/></svg>)
A Fully Integrated Loyalty System That Retains
Solutions
Slumber partnered with Bubblehouse to overhaul its loyalty program into a cohesive, fully integrated system. The goal? Create a frictionless experience that drives customer engagement, incentivizes revenue-boosting behaviors, and scales with Slumber’s growing subscriber base.
Eliminating Redemption
Friction
Bubblehouse replaced the cumbersome redemption process with a points slider that allowed customers to redeem any amount of points directly at checkout. No more navigating to separate portals or copying codes, subscribers can now easily access the benefits of their loyalty.
Even more exciting was the integration with Skio subscriptions. With a simple one-click “Apply to Subscription” button, customers could now effortlessly apply their points to subscription orders within their subscription portal. This intuitive functionality not only simplified the experience but also encouraged repeat subscription purchases.
Integrated Subscription
Touchpoints
Bubblehouse transformed Slumber into an integrated seamless shopping experience, ensuring that every customer interaction with Slumber reinforced long-term loyalty. For Slumber this meant making their subscription experience even more meaningful with the introduction of new targeted Subscription Milestones for high-value actions:
Starting a subscription: Encouraged first-time subscribers with immediate loyalty benefits.
Reaching purchasing benchmarks: Incentivized repeat purchases with rewards for hitting benchmarks like the third order, fostering habitual buying behavior.
What’s more, rather than treating loyalty as an add-on, Slumber utilized Bubblehouse’s radically flexible platform to enable a loyalty showcase within their subscriber portal allowing subscribers to:
Track their loyalty points and tier status in real-time
Redeem rewards with minimal effort
Stay engaged with the program at every stage of their journey
Equipped with a slew of subscription data triggers and Bubblehouse’s flexible platform, Slumber is just getting started as they continue to interweave their loyalty system throughout their subscription experience–all while enjoying serious revenue imp
Making Loyalty a Core Driver
Of Revenue Growth
Bubblehouse’s solution for Slumber went beyond surface-level fixes. By combining a flexible loyalty model with next-level integrations and intuitive customer experiences, Bubblehouse created a complete loyalty system that resonated with Slumber’s subscribers at every step. More than just points; Slumber’s loyalty system is about fostering lasting relationships built on convenience, value, and seamless engagement.
Bubblehouse enables brands like Slumber to go beyond basic loyalty programs, crafting tailored, scalable loyalty systems. Schedule a call today to learn how Bubblehouse can transform your retention strategy into a powerful loyalty system.
